Shipping policy

At UNIVERMAG, we are committed to delivering your orders quickly and reliably.
We understand how important it is to receive your order on time, so we offer convenient and flexible shipping options across the United States.

Please note: We currently ship only within the United States. International shipping is not available at this time.

Shipping Details

Domestic Shipping (USA Only)

Our fulfillment center is closed on the following U.S. federal holidays. Orders will not be processed on these dates:

• New Year’s Day: Wednesday, January 1

• Thanksgiving Day: Thursday, November 27

• Christmas Day: Thursday, December 25

Order Processing Time

We aim to process all orders within 24 to 72 hours during standard business hours (Monday to Friday, 9:00 AM – 5:00 PM EST, excluding holidays).
Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times

Delivery times depend on your location and the selected shipping method:

• Standard Ground Shipping: 5–8 business days
  Note: Delivery estimates do not include the order date and may vary due to carrier-related delays.

Shipping Costs

Shipping fees are calculated at checkout based on your shipping address and the selected delivery option.

Order Tracking

Once your order is shipped, you’ll receive an email with tracking information so you can monitor your delivery status in real time.

Additional Shipping Notes

• All orders are shipped from our fulfillment center in Elizabeth, New Jersey

• Orders submitted after 3:00 PM EST or during weekends will be processed on the next business day

• A confirmation email will be sent after purchase, including payment details, shipping updates, and a tracking number

Shipping Limitations

At this time, we are unable to ship to the following U.S. territories and regions:

• Alaska

• American Samoa

• Federated States of Micronesia

• Guam

• Hawaii

• Northern Mariana Islands

• Palau

• Puerto Rico

• U.S. Virgin Islands

We appreciate your understanding and apologize for any inconvenience this may cause.

At UNIVERMAG, we strive to make your bath and wellness rituals exceptional — starting with dependable and timely shipping.
If you have any questions or need assistance, don’t hesitate to reach out to us at info@univermag.com.