Return Policy

Return & Exchange Policy

We want you to be fully satisfied with your purchase. Please review the following return policy carefully.

Before returning an item, please contact us to receive approval and detailed return instructions.

All exchanges and returns must be made within 14 days of receiving the item. Orders returned within this period are eligible for a refund, provided the items are unused, in original packaging, and in the same condition as received.

Refunds will be issued to the same credit card used for the original purchase once the return is received and approved.

Return shipping costs are the responsibility of the buyer, unless otherwise agreed with our customer service team.

We reserve the right to refuse returns and to deny refunds if the returned items do not meet our policy conditions.

We are not responsible for lost return packages. We strongly recommend using a trackable shipping method and purchasing return insurance.

All discounted or sale items are final sale and cannot be returned or exchanged.

Refunds

Refunds are processed once the return is received and inspected. If approved, the amount will be credited to your original payment method within 10 business days. If not received within 15 days after approval, please reach out to us.

Contact Us:

Email: info@univermag.com

Or reach out via live chat on our website.

We're here to help and make your experience smooth.

Thank you for choosing UNIVERMAG!